Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account, enroll in a course, fill out a form, or contact us, we may collect:

• Full name, email address, and phone number
• City and state of residence
• Educational qualifications and professional background
• Payment and billing information (processed securely through third-party gateways)
• Course enrollment details and learning progress
• Communications, feedback, and survey responses

1.2 Information Collected Automatically

When you access our Services, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• IP address and approximate geographic location
• Pages visited, time spent, clicks, and navigation patterns
• Referring URL and search terms that led you to our site

1.3 Information from Third Parties

We may receive information from third-party services when you sign in using Google, LinkedIn, or other social platforms, or when our payment processors share transaction details for record-keeping purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To create and manage your account, deliver courses, track progress, issue certificates, and provide student support.
• Communication: To send enrollment confirmations, session reminders, syllabus updates, and respond to your queries.
• Placement Support: To share your profile (with your consent) with hiring partners for placement opportunities.
• Improvement: To analyze usage patterns, improve our curriculum, and enhance user experience.
• Marketing: To send promotional materials about programs, events, and resources (with opt-out available).
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business (payment processors, email services, analytics providers, cloud hosting), bound by confidentiality agreements.
• Hiring Partners: With our corporate and hiring partners for placement purposes, only with your explicit consent.
• Legal Requirements: When required by law, court order, or government authority under applicable Indian law.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Role-based access controls for internal systems
• Regular security audits and vulnerability assessments
• Compliance with IS/ISO 27001 security practices as applicable

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any breaches in accordance with the DPDP Act, 2023.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Essential Cookies: Maintain your session, remember login status, and ensure security (CSRF tokens).
• Analytics Cookies: Understand how visitors use our site (via Google Analytics), helping us improve content and navigation.
• Marketing Cookies: Track campaign effectiveness and deliver relevant advertisements (with consent).

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website. Most browsers allow you to block or delete cookies through the settings menu.

6. Your Rights

Under the Digital Personal Data Protection Act, 2023 and applicable regulations, you have the right to:

• Access: Request a summary of your personal data that we hold.
• Correction: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data, subject to legal obligations and legitimate business needs.
• Withdraw Consent: Withdraw previously given consent for data processing at any time.
• Grievance Redressal: File a complaint with our Data Protection Officer or the Data Protection Board of India.
• Nomination: Nominate a person to exercise your rights in case of death or incapacity, as per the DPDP Act.

To exercise any of these rights, contact us at . We will respond within 30 days.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Account data: For the duration of your account and 3 years after closure.
• Course records: For 5 years after completion (for certification verification).
• Financial records: For 8 years as required by Indian tax and accounting laws.
• Marketing data: Until you opt out or withdraw consent.

8. Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at and we will promptly delete such information.

9. Third-Party Links

Our website may contain links to third-party websites and services (e.g., AI tool providers, payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or a prominent notice on our website. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. Any disputes shall be subject to the exclusive jurisdiction of the courts in the city where AI Academy is registered.